After having worked with several other researchers, I knew what I was looking for from a researcher. From the first project Susan Glenn worked on for me I knew I had found what I wanted. She provides a prompt turn around on a research project, good communication, a reasonable price and easily understandable reports with thorough documentation. She has researched several of my lines in the British Isles and in various parts of the United States. No matter what the geographic area or the period of time that she has researched for me, Susan Glenn has delivered on everything I want in a researcher.  Thomas C Bowers, President of the Bowers Family Genealogical Foundation